Who we are?


SkyCom is an experienced call center / BPO that services multiple industries with over 18 years of experience. Our in-house call center agents go through a rigorous certification process before they join your program. SkyCom is proud to be named the best value Nearshore solution in the industry!


How are we different
Passion & People


We are a highly efficient passionate company working with the fastest growing brands in the US. Skycom has certified agents in multiple industries with native English ready to support your program. No matter the size or vertical our experienced staff can help.


Why Skycom?


Experienced staff in multiple industries, Higher Quality, Lower costs, No overhead, No training and development costs, No licensing or setup fees, Being a Midsize company permits us to cater to every detail of your program and employees.


Our Achievements


35

Client

18

Years of Experience

2800+

Headcount

5

Countries

Our Industries


Healthcare

Utilities

Financial

Insurance

Technology

Retail

Wireless

Collections

ISP

Travel

E-Commerce

Back Office

Case Study



Elena Cozac - Operation Manager, Impro Corp

Elena Cozac

Operation Manager, Impro Corp


“We were expanding our business and hence looking for additional operational support when we came across SkyCom. They quickly showed us that they had the professionalism, skills and resources in place that we needed. We started with just 10 agents and now we grew to 230. We feel they are an extension of our company.”



James Aviles - Director of Operations, Healthpointe

James Aviles

Director of Operations, Healthpointe


“By partnering up with SkyCom we have not only reduced our costs to less than half but have also managed to centralize all our initial patient contacts that were previously spread out across all our clinics. With SkyCom managing our Tier 1 and 2 patient care we have become more efficient and organized with our customer data.”


Licenses and certifications


PCI DSS Certification
HIPAA Compliant


Some of our customers




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Check out our offices around the world


Skycom building
El Salvador
Skycom building
San Salvador
Skycom building
Santa Elena
Skycom building
Medellin