Who we are?

Skycom’s Salvadoran agents are highly trained, professional agents to take on your outsourced call center needs. Our Salvadoran office ensures that we are providing the absolute best service for all of our clients. The benefits of near shore agents is that they are more familiar with the culture and language of the western world. They are able to service our customers in ways that offshore agents may not be able to.

How are we different
Passion & People

We separate ourselves from the rest with our near shore agents. On top of having knowledgeable agents that are able to better connect with Western customers, we have an office in El Salvador to ensure that our agents are all working to the best of their ability. Agents who are able to relate to customers is an undervalued skill which translates directly to customer experience. Without a cultural overlap, agents may sometimes be in the dark and provide service which may be of lower quality.

Why Skycom?

Choose Skycom’s Salvadoran team for your business needs. With hands-on experience with some of America’s fastest growing brands - we know what’s required for any size of company. Lower overhead, no training, or setup fees. Fast onboarding, free consulting and the industry’s best AI technology, our team continually outperforms expectations. Reach out today to see how our Salvadoran Call Center agents can help your company scale faster than ever.