Skycom is located in the best outsourcing cities around the world. Our VP Sales Paul will explain the advantages in pricing and expertise of each location, so you can make the right decision for your project.


No setup fees or added costs are on our agent Hourly rates. Fully loaded prices vary from 9 to 14.85 depending on the line of work, agent experience required certifications and country you choose. Paulo will set up a call to understand your needs and choose the best options so your program is successful with us!.

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You can call him directly to his toll free number; +1 855 337 6601 or paulo.monico@skycomcallcenter.com





Meet our call center experts




Wendy Valladares

Wendy Valladares - VP Operations

Wendy is a seasoned operations manager who started her career as an agent. She has led operations in multiple countries with a track record of success. Holding the SkyCom family value closest at heart she enjoys to spend quality time with her loved ones when not running up and down the floors at SkyCom.


Daniel Quevedo

Daniel Quevedo - Director Of Operations

Danny has a strong process oriented background with an engineering degree from University of Waterloo and 10 years in various positions in the industry.
He passionately leads his team holding SkyCom’s value of ‘respect’ close at heart and finds his drive in life from his family and playing sports.


Ricardo Fernandez

Ricardo Fernandez - IT Manager

Ricardo joined SkyCom in 2013 in an IT support role before getting promoted. He has a university degree specializing in networks and is now studying a systems engineering degree. He is fascinated by the technological evolution and does a lot of self-study when not playing defense in SkyCom’s soccer team.



Yolanda Ferrufino

Yolanda Ferrufino - Account Manager

Yolanda has a major in Linguistics and Languages and has been involved for over 15 years in management of the largest outsourcing companies across the world. She is highly motivated and joined Skycom because of its internal growth .


Rick Delgadillo

Rick Delgadillo - Project On-Boarding Manager

Rick has more than 20 years supporting the largest and most complex outsourcing deals in the industry. Most of the customers he lead were Fortune 100 companies. The main reason he decided to join Skycom was the family oriented environment.





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